Cookie Policy

Effective Date

This Cookie Policy is effective as of 05/19/2025 and governs the use of cookies on the Icegate VPN website and services.

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience and enable certain functionalities of our VPN service.

Types of Cookies

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device until they expire or are manually deleted
• First-Party Cookies: Cookies set directly by our website
• Third-Party Cookies: Cookies set by external services we use

Cookies We Use

At Icegate VPN, we use cookies sparingly and only for essential functions that enhance your VPN experience while maintaining our commitment to privacy.

Essential Cookies

These cookies are necessary for our website and VPN service to function properly. They cannot be disabled without affecting core functionality.

What Essential Cookies Do

• Maintain your login session and account security
• Remember your VPN server preferences
• Store your subscription and billing information securely
• Enable secure communication between your device and our servers
• Protect against cross-site request forgery (CSRF) attacks

Analytics Cookies

We use minimal analytics to understand how our website performs and to improve our VPN service. All analytics data is anonymized and cannot be used to identify individual users.

Analytics We Collect

• Page views and user interactions (anonymized)
• Website performance metrics
• General geographic regions (country level only)
• Browser type and device information

Important Note

Our analytics never track your VPN usage, browsing history, or any data transmitted through our VPN tunnels. We maintain our strict no-logs policy across all services.

Functional Cookies

These cookies enhance your experience by remembering your preferences and settings.

Functional Features

• Language and region preferences
• Theme settings (dark/light mode)
• VPN protocol preferences
• Notification preferences
• Dashboard layout customizations

Third-Party Cookies

We work with carefully selected partners who may set cookies to provide essential services like payments and customer support.

Trusted Partners

• Payment Processors: Secure handling of subscription payments
• Support Platform: Enhanced customer service experience
• Security Services: Protection against fraud and abuse

Partner Privacy

All our partners are required to maintain high privacy standards and cannot access your VPN traffic or browsing data.

Managing Your Cookies

You have full control over how cookies are used on your device.

Browser Settings

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Site permissions → Cookies and site data

Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

• You may need to log in more frequently
• Your preferences won't be saved
• Some website features may not work properly
• VPN client downloads and account management may be affected

Cookie Consent

By using our website, you consent to our use of essential cookies. For non-essential cookies, we'll ask for your explicit consent through our cookie banner.

Consent Management

• You can change your cookie preferences at any time
• Withdrawing consent won't affect previously collected data
• Essential cookies will continue to function regardless of consent

Policy Updates

We may update this Cookie Policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes through:

• Email notifications to registered users
• Website banner announcements
• Updates to this policy page with revision dates